We help environmental businesses to understand people better.
We facilitate discussions, synthesise knowledge and co-design solutions.
We create engagement and develop understanding.
Our Services
We engage with government, industry and the community to understand needs, create targeted communications and roll out successful services.
Engage
We work hard to engage and understand people
Clarity about the problem is key to success. We believe the best place to start is from a place of understanding.
We provide:
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Structured meeting facilitation, customer scans and one-one interviews that increase trust, openness and participation
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Data analysis including existing research and data
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Data synthesis structured to provide powerful insights such as problem identification, frustrations, needs and opportunities
Design
Our design processes create innovative solutions
We undertake human focussed and data driven co-design processes, where idea testing and validation are essential to success.
We provide:
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Collaborative, innovative and creative idea generation and decision making with stakeholders
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Human centred design processes to generate design solutions
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Idea testing through rapid prototyping, validation and MVP
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Documentation of final outcomes outlining processes, systems and structures.
Launch
We help you to hit the ground running
We are experts at launching programs and services. Our communications and marketing strategies create customer awareness and uptake.
We provide:
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Complete roll out strategy
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Monitoring and evaluation
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Service support staff training and outsourcing support
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Marketing including 2D/3D animations, video production, graphic design, print and digital media
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Communication using simple language including key messages, FAQs, media releases and written content
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Customer recruitment including call scripts, sales copy, user on-boarding and user manuals.
